Admissions Privacy Policy

Admissions
Privacy Policy

ALU Admitted Student Portal Privacy Policy

This policy refers to and applies to the African Leadership Unleashed Limited (“ALCMU”), the African Leadership University Limited (“ALURW’) and their affiliates and subsidiaries. They will be jointly referred to as “ALU” within this document, but will be referenced separately in instances that apply to one entity and not the other.

ALU is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, processed and stored by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting join.alueducation.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Mauritius Data Protection Act 2017 (the Act), the data controller is The African Leadership Unleashed Ltd. of African Leadership Campus, Powder Mill Rd, Pamplemousses, Mauritius

For purposes of the General Data Protection Regulation (Regulation (EU) 2016/679), the data controller is the African Leadership University Limited of Bumbogo, Kigali Innovation City, Kigali, Rwanda.

1. Information we collect from you

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on ALU online websites that are part of the application and enrollment process, such as but not limited to the Site or by corresponding with us by phone, e-mail or otherwise. It includes custom sites administered and served by ALU as well as third-party platforms used to deliver the admissions and enrollment processes. It includes information you provide when you register to use our Site, subscribe to our service, apply for admissions, request information, participate in discussion boards or other social media functions on our Site, enter a competition, promotion or survey, and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number, financial information, personal description and photograph as well as any other information you submit as part of your admissions application.

Information we collect about you. With regard to each of your visits to our Site we will automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, your location during the Site visit;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’ page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
ALU also reserves the right to record your complete interaction with ALU websites and services. These recordings are used to improve your experience and help the support team in diagnosing issues you may be having with our services. We will anonymize any sensitive or personal information prior to analysis. Session data is securely stored in accordance with all international and local data privacy laws.

Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share such data internally and combine it with data collected on this Site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors, consultants and advisors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information and your consent shall be required for those purposes.

2. Uses made of the information

Information you give to us.

We will use this information:

for the admissions and financial aid teams to review your application in order to determine admissions decision, eligibility, and financial aid decision;
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services relevant for you based on your selections. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please refer to our cookie policy;

to notify you about changes to our services;
to keep internal records;
to comply with our legal and regulatory obligations; and

to ensure that content from our site is presented in the most effective manner for you and for your device.

Information we collect about you.

We will use this information:

to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your device;
to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our Site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

Information we receive from other sources.

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

3. Disclosure of your information

Information including personal data may be exchanged between members of ALU. Consequently, we may transfer personal data to any member of our group, which means our affiliates, subsidiaries, our ultimate holding company and its affiliates and subsidiaries..

Selected third parties including:
business partners, suppliers and subcontractors, including consultants and advisors, for the performance of any contract we may enter into with them or you. We restrict the information that is passed on to the strict minimum;

analytics and search engine providers that assist us in the improvement and optimisation of our Site; and

credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;

If African Leadership (Mauritius) Ltd. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of African Leadership (Mauritius), Limited, our users, or others.

4. Transfer of personal data outside of Mauritius

The data that we collect from you will be transferred to, and stored at destinations within and outside ALU’s physical locations. It will also be processed by staff operating within and outside ALU’s physical locations who work for us or for one of our commercial partners or vendors. This includes staff engaged in, among other things, the fulfillment of your registration, the processing of your selections and payments, and the provision of support services. We may be required to transfer personal data to countries where the prevailing privacy laws do not provide the same level of protection. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. By submitting your personal data, you agree to this transfer, storing or processing.

5. Where we store your personal data

The data that we collect from you will be transferred to, and stored at destinations within and outside ALU’s physical locations. It will also be processed by staff operating within and outside ALU’s physical locations who work for us or for one of our commercial partners or vendors. This includes staff engaged in, among other things, the fulfillment of your registration, the processing of your selections and payments, and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Information you provide to us is stored on our servers or on the servers of third-party partners. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password and/or access code which enables you to access certain parts of our site, you are responsible for keeping this password and/or access code confidential. We ask you not to share any password or access code with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site. By transmitting or submitting any information or data to us, you hereby assume any associated risks therewith. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Your consent

Your consent to provide us with your personal data is required prior to the lawful processing of your data in line with your engagement with us.

You will be required to confirm by giving your consent in a clear and unambiguous action, to having read our Privacy Policy and proving your agreement to the processing of your personal data by us.

7. Withdrawal of consent

You have the right to withdraw consent to ALU as regards to the processing of your personal data at any time. Should you wish to exercise this right, you will have to inform ALU in writing. If you withdraw consent, ALU will not be able to provide you with certain services which may even entail the termination of the agreement with ALU. You will be informed accordingly. Please note that notwithstanding the withdrawal of your consent, your personal data may still be processed by ALU in performance of its legal obligations.

8. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at admissions@alueducation.com. You can also request that we update any out-of-date or inaccurate personal data we hold about you at any time by contacting us at admissions@alueducation.com.

9. Links to other websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

10. Access to information

By emailing the admissions@alueducation.com you may:

exercise your right to access information held about you; and
opt out of any marketing communications that we may send you.

11. Period of retention

We will keep your personal data during your engagement with us and even after the completion of the relationship for legal and regulatory purposes.

12. Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Terms & Conditions

What’s in these terms?

These terms tell you the rules for using the Site, as defined above.

Introduction

Applicants admitted to ALU, as defined above, may accept ALU’s offer of admission and reserve their spot by logging into ALU’s Admitted Student Portal (join.alueducation.com). This secure portal is provided by ALU and its third party Service Providers. ALU may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.

Terms and Conditions

Please read these terms and ALU’s Application Portal Privacy Policy carefully. By using the online platform on this website you have expressly indicated that you have accepted these terms and ALU’s Application Portal Privacy Policy. If you do not accept these terms and ALU’s Privacy Policy you should not use this online platform.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on ALU’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on ALU’s website;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by ALU at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on ALU’s website are provided on an ‘as is’ basis. ALU makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, ALU does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall ALU or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ALU’s website, even if ALU or an ALU authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on ALU website could include technical, typographical, or photographic errors. ALU does not warrant that any of the materials on its website are accurate, complete or current. ALU may make changes to the materials contained on its website at any time without notice. However ALU does not make any commitment to update the materials.

Links

ALU has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ALU of the site. Use of any such linked website is at the user’s own risk.

Modifications

ALU may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Security

Your password is encrypted to protect your account as well as all links that allow you to reset or create your passwords. ALU shall not be liable for any failure by you or the third party making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online process or in respect of any omission to provide accurate information in the course of the online process.

You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at admissions@alueducation.com

Admissions Policy

For any questions concerning the conditions of admission or about our policy please contact admissions@alueducation.com.

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